Privacy Policy

Last updated: 17 Oct 2024.

khridi.com is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit and shop from our website-khridi.com, which offers a variety of products in different categories.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect:
   We may collect the following types of personal information from you when you visit our website, create an account or place an order:
   Personal Identification Information: Name, email address, phone number, billing and shipping address.
   Payment Information: Credit/debit card details or other payment method information.
   Account Information: Username, password, and other details related to your account on our website.
   Order Information: Purchase history, delivery preferences, product reviews, and other details related to your transactions.
   Technical Information: IP address, browser type, operating system, and browsing history on our website.
   Cookies and Tracking Data: Information about your browsing activity, preferences, and behaviour using cookies and similar technologies.
2. How We Use Your Information:
   We use the information we collect for the following purposes:
   To process and deliver your orders: This includes verifying your payment information, sending you order confirmations, processing refunds and ensuring your products are delivered to the correct address.
   To improve customer experience: We may use your browsing and order history to offer personalized product recommendations, discounts, and targeted marketing.
   To communicate with you: We may send you order updates, marketing emails, newsletters, or information about promotions and new products.
   To comply with legal requirements: We may use your information to prevent fraud, ensure compliance with applicable laws, and respond to legal requests or investigations.
   For website maintenance and security: We may use technical information to improve our website functionality, diagnose issues, and protect against potential security risks.
3. Sharing Your Information:
   We may share your information in the following cases:
   With service providers: We may share your information with trusted third-party service providers who assist with payment processing, order fulfilment, shipping, customer service, marketing and website maintenance.
   For legal purposes: We may disclose your personal information if required by law, regulation, or legal process, or to protect the rights, property, and safety of our company or others.
   In the event of a business transfer: If our company is acquired or merged with another company, your personal information may be transferred to the new owners.
4. Your Rights:
   You have the right to:
   Access and update your information: You can view and update your personal details through your account settings.
   Delete your account: You can request the deletion of your account and personal data by contacting us.
   Opt-out of marketing communications: You can unsubscribe from our marketing emails by clicking the “Unsubscribe” link in the email or by updating your preferences in your account settings.
   Request a copy of your data: You can request a copy of the personal information we hold about you by contacting us at support@kharidi.com.
5. Cookies and Tracking Technologies:
   We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your shopping cart, and analyse website traffic. You can manage your cookie preferences through your browser settings.
6. Security:
   We take the security of your personal information seriously. We use industry-standard encryption protocols, secure servers, and other security measures to protect your data from unauthorized access, loss, misuse, or alteration.
   However, no online transmission of data can be guaranteed to be 100% secure. By using our website, you acknowledge and accept the inherent risks of providing personal information online.
7. Third-Party Links:
   Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.
8. Children’s Privacy:
   Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected your child’s information, please contact us at support@khridi.com, and we will take steps to delete the data.
9. Changes to This Privacy Policy:
   We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us:
    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
    Email: support@khridi.com
    Phone: +91 9898 575102